PagerDuty MCP Server

Official PagerDuty MCP server for incident management. Lets AI agents list and triage incidents, acknowledge and resolve them, look up on-call schedules, and query services so responders can manage operational incidents from AI-powered tools.

{
  "mcpServers": {
    "pagerduty": {
      "command": "npx",
      "args": [],
      "env": {
        "PAGERDUTY_API_TOKEN": "<YOUR_PAGERDUTY_API_TOKEN>"
      }
    }
  }
}

{
  "type": "object",
  "properties": {
    "statuses": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Incident statuses to include (triggered, acknowledged, resolved)"
    },
    "service_ids": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Restrict to specific service IDs"
    }
  }
}

{
  "type": "object",
  "required": [
    "incident_id",
    "action"
  ],
  "properties": {
    "action": {
      "type": "string",
      "description": "Action to perform (acknowledge, resolve, reassign)"
    },
    "incident_id": {
      "type": "string",
      "description": "ID of the incident to act on"
    }
  }
}

{
  "type": "object",
  "properties": {
    "schedule_ids": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Schedule IDs to query"
    }
  }
}